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Advancing the public health workforce to achieve organizational excellence
Operationalizing Performance Management in a Health Department​​​​

Category: Focus Area

Related Categories: Performance Management

Location: Virtual Meeting

Start Date: 8/28/2024

End Date: 8/28/2024

​​​Operationalizing Performance Management in a Health Department​​​​


Wednesday, August 28, 2024 or Tuesday, September 17, 2024


The Association of State and Territorial Health Officials (ASTHO), in partnership with the Public Health Foundation, is hosting​

the second installment in a webinar series designed to help attendees a​dvance accountability and performance management in their public health departments. This session, ​​Operationalizing Performance Management in a Health Department​,​​​​​ will equip participants with practical insights and strategies that can be immediately applied to effectively operationalize performance management (PM). It is being offered at two different times; registrants can choose to attend either Wednesday, August 28, 2024 at 8pm EDT or Tuesday, September 17, 2024 at 3pm EDT.


Attendees will learn about:
  • The system infrastructure that is required for a performance management system
  • The importance of prioritizing and selecting meaningful measures
  • How to begin to develop a PM system to help guide operational and strategic planning and decision-making
  • Incorporating strategic planning, workforce development, and quality planning efforts into the PM system
  • The foundational elements of a PM/QI culture and process for assessing a health department’s culture
  • The development of PM council or committee to support the PM system
  • The implementation and monitoring of a PM system
  • The use of a PM Excel spreadsheet to begin the development of goals, objectives, and supporting measures.​
Featured Speaker: Amanda McCarty​, MS, MBA, MHA, Public Health Foundation


Missed part one of the webinar series, Performance Management Techniques for Successful Decision-Making, or want to revisit it? Watch the recording on the TRAIN Learning Network.

Want to learn more?
PHF offers on-site and remote technical assistance and training services in workforce development, quality improvement, and performance management. Learn more about how PHF can support your performance management goals by emailing Ron Bialek​.

Note: This webinar is only available to state, tribal, territorial, and local health departments. Registrants will need to login or create a free ASTHO account​.​

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Operationalizing Performance Management in a Health Department​​​​