The Public Health Foundation (PHF) is hosting virtual workshops for individuals seeking practical tools and strategies to strengthen quality improvement and performance management in public health practice.
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(Registration Closed)
*If you have already been in contact with PHF regarding registration and payment, please contact Jenna Constable at jconstable@phf.org
Workshop: Using Quality Improvement in Public Health
- Session 1: Wednesday June 3, 2026, from 1:00 – 4:00 PM EDT
- Session 2: Wednesday June 10, 2026, from 1:00 – 4:00 PM EDT
The Workshop Includes:
- Two 3-hour live sessions held on consecutive weeks
- Expert instruction
- Book provided to each participant specific for each workshop
- Presentation slides
- Certificate of completion
QI Workshop Description:
Using Quality Improvement in Public Health
Session 1:
Wednesday June 3, 2026
1:00 – 4:00 pm EDT
Session 2:
Wednesday June 10, 2026
1:00 – 4:00 pm EDT
Workshop Description:
Participants of this interactive workshop will obtain knowledge to apply quality improvement (QI) principles, processes, and tools to better support QI efforts within their divisions, offices, and programs. The Plan‑Do‑Check‑Act (PDCA) cycle will be discussed along with ways to apply practical QI tools to analyze workflows, understand customer needs, and identify improvement opportunities. Through guided activities, examples, and discussion, participants will build the skills needed to initiate and support QI projects and contribute to a culture of continuous improvement.
Materials Provided to Participants:
- Public Health Quality Improvement Encyclopedia
- Presentation slides
Learning Objectives:
By the end of this workshop, participants will be able to:
- Apply quality improvement (QI) principles and approaches to public health practice to strengthen programs, processes, and outcomes.
- Apply the Plan‑Do‑Check‑Act (PDCA) approach and QI methods to plan, test, and refine improvements in public health settings.
- Evaluate public health processes using QI tools to determine if improvement is needed and identify opportunities for change.
- Describe how performance management and QI contribute to performance improvement efforts within an organization.
Expert Instructor:
- Amanda McCarty, MS, MBA, MHA
(Registration Closed)
Workshop: Using Performance Management in Public Health
- Session 1: Wednesday April 22, 2026, from 1:00 – 4:00 PM EDT
- Session 2: Wednesday April 29, 2026, from 1:00 – 4:00 PM EDT
PM Workshop Description:
Using Performance Management in Public Health
Session 1:
Wednesday April 22, 2026
1:00 – 4:00 PM EDT
Session 2:
Wednesday April 29, 2026
1:00 – 4:00 PM EDT
Workshop Description:
Participants of this interactive workshop will obtain practical knowledge that can be used to develop or strengthen a programmatic or organization‑wide performance management (PM) system within their organization. While many public health agencies have used quality improvement (QI) techniques to improve specific processes, fewer have systematically used performance data to support ongoing performance improvement and organizational culture. Grounded in QI principles, the Essential Public Health Services, and Public Health Accreditation Board (PHAB) standards and requirements, this workshop will help participants develop and use PM systems in practical ways to improve population health and overall agency effectiveness.
Materials Provided to Participants:
- Collaborative Performance Management for Public Health: A Practical Guide
- Enhanced Performance Management Dashboard
- Presentation slides
Learning Objectives:
By the end of this workshop, participants will be able to:
- Apply a performance management (PM) system model grounded in quality improvement (QI) principles, the Foundational Public Health Services, and Public Health Accreditation Board (PHAB) requirements to structure a programmatic or organization‑wide PM system.
- Develop goals, objectives, performance measures that support improved health outcomes and program performance.
- Utilize data to drive improvement efforts.
- Select engagement strategies that support successful PM system development and sustainability.
- Use the Public Health Foundation’s Enhanced Performance Management Dashboard to monitor performance and inform decision‑making.
Expert Instructor:
- Amanda McCarty, MS, MBA, MHA
Cost and Registration:
- $600 per participant per workshop:
- $600 for the Performance Management Workshop only: Using Performance Management in Public Health (Two 3-hour live sessions)
- $600 for the Quality Improvement Workshop only: Using Quality Improvement in Public Health (Two 3-hour live sessions)
- $1,000 for BOTH workshops (per participant)
Payment Deadlines for Workshop, Using Quality Improvement in Public Health:
- Payments made by Invoice or Check must be received no later than May 27, 2026.
- Credit Card payments must be received by June 2, 2026.
- Purchase Orders must be submitted by June 2, 2026 and payment is due upon receipt of invoice.
Why Train with PHF?
PHF is the only organization with a comprehensive array of public health-specific tools, training, and technical assistance in quality improvement (QI) and performance management (PM) provided to state, tribal, local, and territorial health departments.
Over the past 15 years, the Public Health Foundation has provided onsite and remote training and technical assistance to more than 600 health departments and 30,000 health department employees
As a consultant for the Public Health Foundation, she has provided training and technical assistance for state and local health departments in the areas of performance management, workforce development, quality improvement, and the development of evaluation plans and logic models since 2013. Ms. McCarty is author of Collaborative Performance Management for Public Health: A Practical Guide, published in June 2020. Ms. McCarty holds a Bachelor of Science and Master of Science in Exercise Science as well as a Master of Science in Healthcare Administration from Marshall University, and a Master of Business Administration from West Virginia University.
Meet Your Expert Instructor
Amanda McCarty, MS, MBA, MHA
Performance Improvement Expert, Public Health Foundation
Amanda is the Senior Director of Health Sciences at the West Virginia Higher Education Policy Commission. She is also an Adjunct Professor in Health Care Administration at West Virginia University Institute of Technology. From 2012-2016, she served as the Director of Performance Management & Systems Development at the West Virginia’s Bureau for Public Health. At the Bureau, Amanda was a member of the health department’s leadership team and was responsible for accreditation, performance management, strategic planning, workforce development and quality improvement efforts. Prior to joining the Bureau, Amanda worked for Mountain State Blue Cross Blue Shield/Highmark, Inc. in health promotion and disease prevention.
Looking for Tailored Technical Assistance or Training for Your Organization?
PHF offers a wide range of technical assistance (TA) and training services and customizes its approach to meet your needs.
Learn more about PHF’s TA and training services in Performance Management and Quality Improvement.