• Focused on activities that are responsive to community needs and improving population health
• Continuous and ongoing effort to achive measureable improvements
• Achieve equity and improve the health of the community
• Use of a deliberate and defined improvement process, such as the Plan-Do-Check-Act

Full definition

The use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes, and other indicators of quality in services or processes that achieve equity and improve the health of the community.¹

¹ Riley, W., Moran, J., Corso, L., Beitsch, L., Bialek, R., and Cofsky, A. Defining Quality Improvement in Public Health. J Public Health Management Practice 2010; 16(1)5-7.​

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