Using QI Skills in Daily Work Article Published
Overview
Grace Duffy and John W. Moran, quality improvement consultants for PHF, recently collaborated with Beth Pierson of the Franklin County Board of Health in Ohio and wrote "Using QI Skills in Daily Work" that was recently published on pages 6-10 of the Winter 2011 edition of The Quality Management Forum, A Peer-Reviewed Publication of the Quality Management Division of the American Society for Quality. The article discusses a process that team members can use to apply quality improvement (QI) tools and techniques learned in team training. It also provides a case study showing how one team member applied the tools learned during the teaming experience and used them in her daily work to make continuous improvement.