Resources: Competencies for Performance Improvement Professionals

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Performance Improvement Competencies

Resources for Competency 11:

Ensures continuous improvement of individual, program, and organizational performance through professional development opportunities in performance management and quality improvement.

Introduction to Quality Improvement in Public Health: This online course from TRAIN teaches the basic concepts of quality improvement (QI) in public health, including defining QI, identifying its role in public health, and the Plan-Do-Check-Act cycle.
Empire Public Health Training Center Training Catalog: This resource provides a series of free web-based trainings and courses in public health, including a category specifically focused on public health performance management.
Quality Improvement Quick Guide: This Public Health Foundation (PHF) resource consists of a web-based QI User Guide and a Tutorial, which provide a gateway to hundreds of resources linked from the Public Health Improvement Resource Center.
Performance Management TRAIN Courses: This resource provides a list of performance management courses available on the TRAIN Learning Network.
Getting Started with Quality Improvement: This video from South Carolina demonstrates how QI was used to begin a department-wide culture shift, and positively impact outcomes in their Sexually Transmitted Disease program, increased patient satisfaction, and improved employee morale.

Developed from the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for performance improvement (PI) professionals working in public health. As part of the process of developing these competencies, a set of resources and tools related to a draft version of the competencies was collected to help support the development of skills and knowledge for PI professionals. Please note: These resources and tools were gathered based on a draft of the PI Competencies. Although this list of competencies does not reflect the complete set of PI Competencies, the resources and tools available can offer a starting point for exploring resources in this area.

Ready to Get Started?
Performance Improvement Technical Assistance and Training: PHF offers a number of training and technical assistance options in performance improvement. All are facilitated on-site at a location of your choice and taught by quality improvement and performance management experts. If you’re ready to get started, PHF is ready to assist. Contact Ron Bialek at (202)218-4420 or [email protected]. You can also submit your information online.

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