Improving Organizational Performance
Not only is practicing quality improvement (QI) and performance management central to public health agency accreditation, these practices contribute to individual, programmatic, and overall organization performance. The Public Health Foundation (PHF) has been a public health leader in QI and performance management, as demonstrated by the wide array of tools, training, and technical assistance developed for the public health community.
Resources and Tools
Public Health Quality Improvement Encyclopedia
A practical guide to using 75 tools for practitioners in public health and healthcare organizations.
Quality Improvement Tools to Advance Public Health Performance
An online supplement to the Public Health Quality Improvement Encyclopedia with more than 70 additional tools for practitioners in public health and healthcare organizations.
Performance Management Toolkit
An online toolkit to support organizations’ performance management system needs regardless of implementation stage. Tools address performance management assessments, infrastructure, and skills.
Training and Technical Assistance
Quality Improvement Training and Technical Assistance
PHF provides comprehensive training and technical assistance on QI that helps organizations use resources more effectively. This assistance has been demonstrated to improve service delivery and customer service, and help in meeting national public health standards, such as those for voluntary public health department accreditation. Our training and technical assistance are tailored to meet specific organization needs and can be provided remotely or onsite.
Performance Management Training and Technical Assistance
PHF provides comprehensive training and technical assistance to launch, implement, monitor, and improve performance management over time. Our experts incorporate targeted approaches to assessment, engagement, leadership, determining measures, setting standards, selecting data, developing reports and communications plans, and making improvements as needed to take your organization from good to great. Our training and technical assistance are tailored to meet specific organization needs and can be provided remotely or onsite.
Online Quality Improvement and Performance Management Training
Online trainings on QI and performance management can be accessed through PHF’s TRAIN Learning Network. These trainings may be a valuable supplement to the tailored trainings PHF offers through our Performance Improvement Consulting Services.
Ready to learn more?
PHF offers a wide range of training and technical assistance services and customizes its approach to meet the specific needs of each request. To learn more, contact Ron Bialek at rbialek@phf.org or fill out our inquiry form.