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Advancing the public health workforce to achieve organizational excellence
Investigating Change

Overview

​Organizational change can be traumatic for an organization and the individuals involved. Change breaks the status quo that may be a comfortable way of life. In creating change, it is important to understand and articulate the desires and benefits of the potential change, and how the organization will overcome challenges when implementing the change.
 
Investigating Change, a tool from the Public Health Foundation (PHF), explores change through a set of eight change parameters. These parameters help an organization describe the benefits, strengths, weaknesses, fears, external threats, pot holes, land mines, and opportunities for a change initiative. Developed by PHF Senior Quality Advisor Jack Moran and PHF Quality Improvement Expert Harry Lenderman, Investigating Change helps an organization build on its strengths while being aware of and avoiding the challenges that can derail the change effort. After exploring the change, a quality improvement team can use this information to set priorities and align with a timeline for improvement. Investigating Change is one of many supplements to the 2012 Public Health Quality Improvement Encyclopedia.
 
 
About the Public Health Quality Improvement Encyclopedia
The Public Health Quality Improvement Encyclopedia is a practical guide to using 75 tools for quality improvement practitioners in public health organizations. The book was distributed to all state and local health departments, and may be purchased through PHF's Online Store.
 
Want to Use Investigating Change in Your Organization?
PHF offers a range of services to apply QI tools and techniques in our focus areas of QI, performance management, and workforce development. To learn more, contact Ron Bialek at (202)218-4420 or [email protected]. You can also submit your information online.
 

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