Conflict management skills are used in all aspects of life. From interpersonal to work situations, all of us need these skills in one way or another. Some of the fundamentals of effective conflict management are intuitive,  while others stretch our preferred methods of dealing with others. "Managing Conflict in the Workplace" is a free, online course (available through TRAIN) that discusses how to deal with conflict, and offers practical applications, using a healthcare case study to build fundamental skills in managing conflict in a healthcare setting.  Want to register for this course? Visit TRAIN and search for the course title, or enter the course ID (1005196) on TRAIN.

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