The Public Health Foundation's (PHF) Learning Resource Center offers quality improvement (QI) and performance management (PM) resources to benefit organizations dedicated to improving public health. It is essential for health departments to use PM/QI tools to fulfill their missions, apply for accreditation, improve the health of their communities, and become more efficient and effective.
The following resources are available from PHF's Learning Resource Center.
- Public Health Quality Improvement Encyclopedia
This comprehensive guide provides you with 75 QI tools to use in your public health work. Each description details the tool's purpose, when it should be used, how to construct it, and what steps should follow
- Collaborative Performance Management for Public Health: A Practical Guide
This book offers a wealth of practical insights and case studies that may be immediately applied to your organization, from assessing needs, introducing a performance managment system, developing goals and targets, to implementing sound performance management systems and plans.