Narrowing a problem statement to a discrete issue promotes a focus for effectively applying QI tools. A lack of focus on real issues can cause a loss of valuable problem-solving time. The October 2009 edition of the
Quality Texas Foundation Update includes an article on this quality improvement process. “Ready, AIM, Problem Solve: Focusing/Issue/Problem Statements – A QI Initiative,” written by PHF Senior Quality Advisor
John W. Moran, Grace Duffy, and PHF Improvement Expert
Les Beitsch, provides valuable information on how to create and maintain focus on the relevant problems and implement processes to solve them.