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Solve The Real Problem Using Root Cause Analysis

Overview

The Root Cause Analysis is a QI tool used to define the main cause of a problem and identify the actions necessary to permanently eliminate it. Fixing the main cause of the problem prevents continuously addressing minor symptoms of the problem. This article by Grace Duffy and PHF QI Experts Jack Moran and William Rile​y shows how to use this tool and identifies which other QI tools can help improvement teams create solutions for the root cause of their problems.

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Margie Beaudry

8/15/2013

The full citation for this article is as follows: Duffy G, Moran J, Riley W (2012). Solve the real problem using root cause analysis. Washington DC: Public Health Foundation.

MDP

8/10/2013

what's the citation and date for this article?

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