Just like humans, teams need regular checkups to ensure that they are healthy and performing effectively. Regular checkups will catch deviations from normal performance and enable a corrective course of action. This article presents two diagnostic instruments to help the team facilitator or team coach monitor a team’s health:
- A checklist of tasks and processes that most teams should complete
- A questionnaire designed to assess a team’s behavioral performance over time; it can be used to establish a baseline and then given at regular intervals to assess how the team is functioning
This tool is a supplement to the Public Health Quality Improvement Encyclopedia. Created by Grace L. Duffy and John W. Moran, it was originally published as a chapter in the Public Health Foundation (PHF) 2011 online book Applications and Tools for Creating and Sustaining Healthy Teams.
About the Public Health Quality Improvement Encyclopedia
Taking the Pulse of Your Team is one of many supplements to the 2012 Public Health Quality Improvement Encyclopedia, a practical guide to using 75 tools for quality improvement practitioners in public health organizations. The book was distributed to all state and local health departments, and may be purchased through PHF's Online Store.
Technical Assistance
PHF offers customized technical assistance and training to support team development and deployment. To learn more, contact Margie Beaudry at (202)218-4415 or mbeaudry@phf.org. You can also submit your information online.