"Using QI Skills in Daily Work" was co-authored by PHF quality improvement consultants
John W. Moran and
Grace L. Duffy with Beth Pierson, Epidemiologist for Planning and Assessment at the Franklin County Board of Health in Ohio. The article was published in the
Quality Management Forum, a Peer-Reviewed Publication of the Quality Management Division of the American Society for Quality, in Winter 2011. The article discusses a process that team members can use to apply quality improvement (QI) tools and techniques learned in team training. It also provides a case study that shows how one team member applied the tools learned during the teaming experience and used them in her daily work to make continuous improvement.