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AI Change Management and Developing an AI Culture

As Artificial Intelligence (AI) continues to rapidly evolve, organizations must address both the technological and human aspects of change. In this article, Jack W. Moran, PhD, Senior AI and Quality Advisor, discusses the current AI environment, the role of change management and culture in AI adoption, and leadership’s responsibility in shaping an AI-ready culture.

The article highlights practical steps leaders can take to support employees throughout the transition and introduces empathy mapping as a tool for understanding employee perceptions and reducing resistance to AI adoption.

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