Nine Pillars of Quality Improvement: Assessing Your Organizational Effectiveness
The Nine Pillars of Quality Improvement is a self-assessment tool to help leaders evaluate their organization’s culture of Quality Improvement (QI). Results are plotted on a Radar Chart, offering a visual snapshot to guide action planning. Quarterly or annual reassessment can track progress over time.
Developed by Public Health Foundation (PHF) team members Sonja Armbruster and John W. Moran, this article and the accompanying Excel-based tool help organization leaders reach a consensus on current QI practices.
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Looking for Technical Assistance or Training?
PHF offers a wide range of technical assistance (TA) and training services and customizes its approach to meet your needs. Learn more about PHF’s TA and training services in Quality Improvement Technical Assistance and Training.