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Visualizing Your Organization’s QI Culture Growth: A QI Culture Map

The QI Culture Map is a visual tool to capture the degree to which an organization embraces quality improvement principles like customer satisfaction, service excellence, and continuous improvement. Quality Improvement (QI) Culture is difficult to observe, but its impacts reverberate at all levels of operation.

Developed by Dan Ward of the Idaho Department of Health and Welfare and Public Health Foundation’s (PHF) Jack W. Moran, this tool supports assessment and advancement of QI culture. 

Looking for Technical Assistance or Training?

PHF offers a wide range of technical assistance (TA) and training services and customizes its approach to meet your needs. Learn more about PHF’s TA and training services in Quality Improvement Technical Assistance and Training.

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