Using a VUCA Analysis to Assess a Turbulent and Rapidly Changing Public Health Environment In this article, Jack W. Moran, PhD, Senior AI and Quality Advisor at PHF, explains how the Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) framework helps organizations assess complex situations and respond based on available information and the risks involved. It also…
Hot Topic: Addressing the Opioid Crisis Substance use disorders, including opioid use disorder (OUD), continue to impact communities across the United States. According to the Centers for Disease Control and Prevention (CDC), opioid overdoses are the leading injury-related cause of death in the country. Health departments play a critical role in addressing this crisis through…
A3 Problem Solving Report The A3 Problem Solving Report (A3) is a problem solving and continuous improvement tool for the improvement team to concisely describe and document its problem solving process. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack W. Moran and PHF performance improvement experts Les Beitsch and Annie Vosel, this tool supports the Plan-Do-Check-Act (PDCA) approach to…
Community Stakeholder Services Map The Community Stakeholder Services Map assists a community health improvement team in identifying services affiliated with a community health issue. This quality improvement (QI) tool helps develop a visual representation of where services are physically located in relation to each other. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack W. Moran,…
Action SWOT Analysis Like the SWOT Analysis, the Action SWOT Analysis tool helps an organization specifically assess its strengths, weaknesses, opportunities, and threats for action. It then builds on that information to identify a set of clear action steps, moving beyond data gathering. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack W. Moran and performance…
Bow Tie Diagram The Bow Tie Diagram, named for its distinctive shape, provides a one-page visual roadmap that outlines the causes of high-risk situations, the controls in place to prevent them, the potential impacts, and the preparedness measures to minimize those impacts. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack W. Moran and performance improvement…
Consensus Decision Making Matrix The Consensus Decision Making Matrix supports consensus-building by dividing an identified issue into a set of primary and secondary components. Defining these components increases understanding, identifies what needs to be addressed, and provides a structure to resolve the issue in a way that is acceptable to everyone. Developed by Public Health…
Diagnostic Force Field Analysis By analyzing the driving (positive) and restraining (negative) forces toward a desired improvement, the Diagnostic Force Field Analysis expands the usefulness of a traditional Force Field Analysis. Developed by Public Health Foundation (PHF) performance improvement experts Jack W. Moran and Les Beitsch, this tool helps improvement teams reflect on root causes, compare and prioritize forces,…
Electronic Prioritization Matrix The Electronic Prioritization Matrix supports group decision-making by helping teams evaluate multiple options based on predefined criteria. This tool removes guesswork, and when used by a group, builds consensus around the best course of action. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack W. Moran and Judy Mattingly, MA, this electronic template…
Multivoting Multivoting is a decision-making tool to help narrow a large list of possibilities to a smaller list of the top priorities or to a final selection. Developed by Public Health Foundation (PHF) quality improvement experts Sonja Armbruster and Jack W. Moran, this tool helps groups move from brainstorming to action. Preferable to straight voting, Multivoting…