​Public Health Foundation (PHF) team members Sonja Armbruster and John W. Moran developed this article and the accompanying Excel-based tool to help organization leaders arrive at consensus on current quality improvement (QI) practice. This self-assessment tool enables leaders to rate the organization on key elements of a QI culture, and results are automatically plotted on a Radar Chart.

The self-assessment data can inform action plans to systematically improve the culture of quality within an organization. The assessment may also be conducted quarterly or annually to track progress over time. The Nine Pillars of Quality Improvement is made available as a supplement to the Public Health Quality Improvement Encyclopedia.

Related Resource

An article describing the Nine Pillars of QI.