The Change Management Contingency Matrix is used to preemptively evaluate potential areas for failure when an organization contemplates a major change. This tool helps teams identify potential failures, and then determine how to overcome or prevent them. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack Moran and Performance Improvement Expert Amanda McCarty, this tool provides a framework to support successful implementation of a major change. This tool is one of many supplements to the 2012 Public Health Quality Improvement Encyclopedia.

 

 

If you have questions about how to use the Change Management Contingency Matrix tool, please contact Vanessa Lamers at (202)218-4412 or [email protected].

 

 

 

The Public Health Quality Improvement Encyclopedia is a practical guide to using 75 tools for quality improvement (QI) practitioners in public health organizations. The book was distributed to all state and local health departments, and may be purchased through PHF's Online Store.