​​​Implementing a Performance Management System or an organization-wide quality improvement program requires careful planning and execution. Unfortunately, many times, we try to do this too quickly and skip key implementation steps. We may start off on the wrong foot, communicate mixed messages about what it is, or get derailed when we encounter unplanned opposition. Additionally, a key supporter might leave, or the idea might be abandoned if it falls out of favor. When any of these things happen, the change gets derailed and the people in the organization view it as a failure or another unsuccessful attempt at change. This paper outlines the stages of change management and explains how to prepare for each subsequent stage. ​​

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