Jack Moran, PhD, is a Senior Quality Advisor to the Public Health Foundation (PHF) and an Adjunct Professor in the Arizona State University College of Health Solutions' School for the Science of Health Care Delivery. He brings to PHF more than 30 years of quality improvement expertise in developing quality improvement tools and training programs, implementing and evaluating quality improvement programs, and writing books and articles on quality improvement methods. Dr. Moran is a retired Senior Vice-President of Information Systems, Administrative and Diagnostic Services at New England Baptist Hospital. He was previously Chief Operating Officer of Changing Healthcare, Inc, specializing in management consulting and educational support to Health Care Organizations. For 21 years, Dr. Moran was employed at Polaroid Corporation where he worked in various senior management capacities in Manufacturing, Engineering, and Quality. His last position was as the Director of Worldwide Quality and Systems.
His past appointments include Senior Fellow at the University of Minnesota, School of Public Health in the Division of Health Policy and Management 2010–2015; President of the Advisory Board of Choose To Be Healthy Coalition of the Healthy Maine Partnership for York County, Maine, 2011–2016; faculty member of the CDC/IHI Antibiotic Stewardship project 2011-2012; PHAB’s Evaluation and Quality Improvement Committee, 2013–2016; and more than 20 years as an Adjunct Professor in the Graduate and Undergraduate School of Engineering at the University of Lowell.
Dr. Moran has authored numerous articles, case studies, and textbooks in Public Health, Health Care, Quality Function Deployment, and Process Redesign. His books include:
- Collaborative Performance Management for Public Health: A Practical Guide, Routledge, 2020
- Solving Population Health Problems Through Collaboration, Routledge, 2017
- Public Health Quality Improvement Encyclopedia, Public Health Foundation, 2012
- Applications and Tools for Creating and Sustaining Healthy Teams, Public Health Foundation, 2011
- Modular kaizen: Dealing with Disruptions, Public Health Foundation, 2011
- Quality Function Deployment and Lean Six Sigma: Applications in Public Health, ASQ Quality Press, 2010
- The Public Health Quality Improvement Handbook, ASQ Quality Press, 2009
- Executive Focus: Focusing Your Life and Career, Quality Press, 2009
- The Executive Guide to Improvement and Change, ASQ Quality Press, 2003
- Action Strategies for Healthcare Leaders, American Hospital Association, 1998
- The Quality Function Deployment Handbook, John Wiley and Sons, 1998
- Management Development and Training, Dryden Press, 1996
- The Future Focused Organization, Prentice Hall, 1995
- Breakthrough Thinking, Prentice Hall, 1993
- Growing Teams, GOAL/QPC Press, 1993
Dr. Moran has been active in the American Society of Quality (ASQ) as a Fellow of the society and serving as Division Chair, Vice-Chair of Technology, and Publications Chair of the Quality Management Division, Chair of the ASQ Certification Committee, Past Exam Chair of the Certified Quality Manager’s Exam, and a member of the Standing Review Board of Quality Press. Dr. Moran is an ASQ Certified Quality Manager (CQM) and a Certified Quality Improvement Associate (CQIA). He is a Certified Management Consultant (CMC) by the Institute of Management Consultants. He is also a past member of the Editorial Advisory Board of the Total Quality Review Journal. In addition, Dr. Moran is a 1993-2001 RIT/USA Today Quality Cup Judge in Healthcare and a member of the Malcolm Baldrige Board of Examiners. He was a founder and past member of the Board of Directors of the Massachusetts Quality Award.
Dr. Moran holds BS, MBA, MS, and PhD degrees.