Use quality improvement principles and tools to get to the root cause of barriers to becoming accredited, and to address those barriers systematically and successfully.
A health department asked to create an accreditation Action Plan is at a crossroads in the evolution of its culture of quality. Choosing to embrace this challenge is a test of the organization’s commitment to continuous improvement.
A health department can engage PHF's experts for any of the following services:
- Review site visitor feedback and recommendations
- Help the Accreditation Team identify root causes and identify a process for improvement, including action steps, team assignments, and a specific timeline for implementing the Action Plan
- Help improve the performance management system
- Help identify a process for tracking improvement, including metrics to monitor
- Help update the strategic and quality plans
- Coach the Accreditation Team on using the tools of QI to implement the Action Plan and make it successful
Duration: Varies