Approach annual reports and specific challenges documented by PHAB as opportunities to practice QI.

Even accredited health departments have areas for improvement. The stakes are high as they must report on progress annually to PHAB, and ultimately will be applying for reaccreditation.

The difficulties of implementing an improvement plan are a test for QI capacity and for reaccreditation. This service focused on helping health departments respond to improvement areas identified by PHAB. This service helps accredited health departments improve performance by launching QI projects to address shortcomings that remain the weakest links in the health department’s profile.