​Learn to use Quality Improvement (QI) to synthesize a lot of information, identify the critical areas to focus on, and guide the decision making process at the strategic level.

• Learn the seven advanced tools of QI and how they are interrelated
• Understand why the advanced tools of QI take a system approach of continuous refinement of the issue and as we move from one tools to the next in a defined sequence of application
• Understand how the advanced tools when used in a sequence can be of tremendous help to management solving complex problems
• Learn how one tool is the input to the next tool and how each tool helps the team to have a constant process of refinement and insight into the issue they are investigating
• Understand how to use two prioritization tools to help identify which factors are influencing each when it is difficult to identify the relationship between factors
• Understand how to breakdown broad improvement objectives into specific implementation tasks and measures of success
• Learn how to identify what could go wrong during an improvement plan so that countermeasures can be deployed to keep the project on schedule. It is a way to "error proof" a solution
• Understand how the advanced tools produce visual diagrams that can replace a tremendous amount of text, and often the message is easier to understand; visual diagrams save time by simplifying communication and adding valuable structure to the problem-solving process. 

Duration: 2 days