Learn techniques to make innovative change management a reality as an essential mark of a long-term sustainable Quality Improvement culture.

• The challenges of change
• Aligning individual goals and organizational goals
• Planning for effective change in the workplace
• Understanding the triggers of change and dealing with resistance to change
• Refereeing dialog on change within the organization
• Developing the change plan and an approach to personal change
• Embracing and accelerating change
  

Duration: Half day