Resources: Competencies for Performance Improvement Professionals

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Performance Improvement Competencies

Resources for Competency 13:
Coordinates performance management and quality improvement work to align with organization and community plans, such as the strategic plan, community health improvement plan, communication plan, and all hazards emergency operations plan.

A Crosswalk for Aligning Accreditation Plans: This 2015 tool from the Public Health Foundation (PHF) crosswalks elements of the plans required by the Public Health Accreditation Board (PHAB) as a part of the accreditation process, where the PHAB standards and measures are reflected in the plans, and how the plans are interdependent.
Why Don Berwick Is Almost Right: How Public Health Quality Improvement Operates Within Complex Systems: This article from the Journal of Public Health Management and Practice describes quality improvement (QI) in public within the context of the broad public health system. Differences between public health QI and healthcare system QI are also discussed.
Outcomes, Performance, Structure: Three Keys to Organizational Excellence: This publication outlines a framework for performance improvement via existing performance criteria within the broader organizational system; that same set of criteria can then be used to assess problems, design solutions, identify key improvement areas and evaluate the process.

Developed from the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for performance improvement (PI) professionals working in public health. As part of the process of developing these competencies, a set of resources and tools related to a draft version of the competencies was collected to help support the development of skills and knowledge for PI professionals. Please note: These resources and tools were gathered based on a draft of the PI Competencies. Although this list of competencies does not reflect the complete set of PI Competencies, the resources and tools available can offer a starting point for exploring resources in this area.

Ready to Get Started?
Performance Improvement Technical Assistance and Training: PHF offers a number of training and technical assistance options in performance improvement. All are facilitated on-site at a location of your choice and taught by quality improvement and performance management experts. If you’re ready to get started, PHF is ready to assist. Contact Ron Bialek at (202)218-4420 or [email protected]. You can also submit your information online.

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