Resources: Competencies for Performance Improvement Professionals

Advancing the public health workforce to achieve organizational excellence

Home

Performance Improvement Competencies

Resources for Competency 2:

Collaborates with colleagues for the development, implementation, and evaluation of a performance management system and quality improvement policies and programs.

Performance Management Toolkit: This Public Health Foundation (PHF) resource provides information in two areas: approaches to performance management and performance management system framework components and resources. Components of visible leadership, performance standards, performance measurement, reporting progress, and quality improvement (QI) are discussed in detail.
Performance Management Self-Assessment: This assessment, originally part of the Turning Point Initiative, was updated in 2012 as part of the Public Health Performance Management System Framework. It can be used to identify both strengths and areas for improvement in their performance management systems. Included in the tool are background information, instructions, additional resources, and key term definitions.
Selecting Quality Improvement Team Members: This PHF worksheet indicates how to select participants for a QI project and provides a set of guidelines for comparing and selecting potential team members.
Top 10 Problems Encountered by Quality Improvement Teams: This blog by PHF Senior Quality Advisor John W. Moran identifies and discusses top problems encountered by QI teams, as well as how to overcome those challenges.

Developed from the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for performance improvement (PI) professionals working in public health. As part of the process of developing these competencies, a set of resources and tools related to a draft version of the competencies was collected to help support the development of skills and knowledge for PI professionals. Please note: These resources and tools were gathered based on a draft of the PI Competencies. Although this list of competencies does not reflect the complete set of PI Competencies, the resources and tools available can offer a starting point for exploring resources in this area.

Ready to Get Started?

Performance Improvement Technical Assistance and Training: PHF offers a number of training and technical assistance options in performance improvement. All are facilitated on-site at a location of your choice and taught by quality improvement and performance management experts. If you’re ready to get started, PHF is ready to assist. Contact Ron Bialek at (202)218-4420 or [email protected]. You can also submit your information online.

< Resources for Competency 1 | Home | Resources for Competency 3 >