Resources for Competency 1:
Coordinates development, implementation, and evaluation of a continuous quality improvement plan.
- Performance Management Toolkit: This Public Health Foundation (PHF) resource provides information in two areas: approaches to performance management and performance management system framework components and resources. Components of visible leadership, performance standards, performance measurement, reporting progress, and quality improvement (QI) are discussed in detail.
- Performance Management Self-Assessment: This assessment, originally part of the Turning Point Initiative, was updated in 2012 as part of the Public Health Performance Management System Framework. It can be used to identify both strengths and areas for improvement in their performance management systems. Included in the tool are background information, instructions, additional resources, and key term definitions.
- Public Health Quality Improvement Encyclopedia: This comprehensive encyclopedia, written and published by PHF, includes 75 QI tools and when and how to use each.
- Roadmap to a Culture of Quality Improvement: This National Association of County and City Health Officials website guides local health departments through six levels of QI maturity toward a culture of quality. Included in the website are examples of common organizational characteristics, strategies, and supplemental resources for each phase.
- Designing and Implementing a QI Plan: This PHF webinar addresses why a public health department should build a quality plan, what it should include, who should be involved in its development, and how this plan will help in accreditation activities.
- Embracing Quality in Public Health: A Practitioner’s Quality Improvement Guidebook: Michigan Public Health Institute’s Office of Accreditation and Quality Improvement provides a guidebook about the implementation and use of QI in the field of public health.
- Quality Improvement Plan Toolkit: Guidance and Resources to Assist State and Territorial Health Agencies in Development a Quality Improvement Plan: The Association of State and Territorial Health Officials have developed a free QI Plan Toolkit to support QI plan development and preparation for accreditation by PHAB.
Developed from the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for performance improvement (PI) professionals working in public health. As part of the process of developing these competencies, a set of resources and tools related to a draft version of the competencies was collected to help support the development of skills and knowledge for PI professionals. Please note: These resources and tools were gathered based on a draft of the PI Competencies. Although this list of competencies does not reflect the complete set of PI Competencies, the resources and tools available can offer a starting point for exploring resources in this area.