Resources: Competencies for Performance Improvement Professionals

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Performance Improvement Competencies

Resources for Competency 4:

Implements strategies to evaluate the effectiveness and quality of policies, programs, and services.

Public Health Quality Improvement Handbook: A collaboration of the American Society for Quality and the Public Health Foundation (PHF), this book contains practical examples and tools from subject matter experts successfully using quality improvement (QI) to meet client needs, maximize outcomes, and partner with communities.
Roadmap to a Culture of Quality Improvement: This National Association of County and City Health Officials website guides local health departments through six levels of QI maturity toward a culture of quality. Included in the website are examples of common organizational characteristics, strategies, and supplemental resources for each phase.

Developed from the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for performance improvement (PI) professionals working in public health. As part of the process of developing these competencies, a set of resources and tools related to a draft version of the competencies was collected to help support the development of skills and knowledge for PI professionals. Please note: These resources and tools were gathered based on a draft of the PI Competencies. Although this list of competencies does not reflect the complete set of PI Competencies, the resources and tools available can offer a starting point for exploring resources in this area.

Ready to Get Started?
Performance Improvement Technical Assistance and Training: PHF offers a number of training and technical assistance options in performance improvement. All are facilitated on-site at a location of your choice and taught by quality improvement and performance management experts. If you’re ready to get started, PHF is ready to assist. Contact Ron Bialek at (202)218-4420 or [email protected]. You can also submit your information online.

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