Resources: Competencies for Performance Improvement Professionals

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Performance Improvement Competencies

Resources for Competency 7:

Uses valid and reliable quantitative and qualitative data in the improvement of organizational processes and performance (e.g., data driven decision making).

When to Apply QI Tools to Support Measurement Activities: This Public Health Foundation (PHF) and the National Network of Public Health Institutes collaborative tool helps public health organizations identify when and how to use quality improvement (QI) tools. It is designed to be used in conjunction with the Public Health Quality Improvement Encyclopedia.
Public Health Quality Improvement Handbook: A collaboration of the American Society for Quality and PHF, this book contains practical examples and tools from subject matter experts successfully using QI to meet client needs, maximize outcomes, and partner with communities.
Understanding and Controlling Variation: This article describes variation and how variation theory can be applied in public health improvement, including definition of terms and use of control charts to calculate variation.

Developed from the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for performance improvement (PI) professionals working in public health. As part of the process of developing these competencies, a set of resources and tools related to a draft version of the competencies was collected to help support the development of skills and knowledge for PI professionals. Please note: These resources and tools were gathered based on a draft of the PI Competencies. Although this list of competencies does not reflect the complete set of PI Competencies, the resources and tools available can offer a starting point for exploring resources in this area.

Ready to Get Started?
Performance Improvement Technical Assistance and Training: PHF offers a number of training and technical assistance options in performance improvement. All are facilitated on-site at a location of your choice and taught by quality improvement and performance management experts. If you’re ready to get started, PHF is ready to assist. Contact Ron Bialek at (202)218-4420 or [email protected]. You can also submit your information online.

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