Quality Improvement Tools for Leadership Development

Advancing the public health workforce to achieve organizational excellence

Home

Quality Improvement Tools to Advance Public Health Performance

These tools support the development of leadership skills, whether serving in a formal leadership role, leading a team through an improvement process, or seeking to build individual leadership capacity.

Clean Sheet Process Redesign - Empower a team to move away from current state and enable a complete transformation of a work flow process
Community Stakeholder Services Map - Develop a visual representation of where services are physically located in relation to each other
Electronic Tuckman Tool - Assess the status of group development and identify next steps for maturing team infrastructure
Managing Disruptions and Distractions Matrix - Chart a course for accomplishing urgent and important tasks through avoidance of distractions
Nine Pillars of Quality Improvement - Rate organizational quality improvement (QI) culture and use results to inform action planning
QI Culture Map - Visually capture the status of QI culture within an organization
Selecting Quality Improvement Team Members - Compare skills and characteristics of potential QI team members in order to select the most successful team
Taking the Pulse of Your Team - Understand a team’s behavioral performance over time using a checklist of tasks and processes and a questionnaire
Team Charter - Create the initial direction a team needs to be successful, reducing confusion and lack of clarity

PHF experts have activated these tools in the field. If your organization needs support in using these tools, has questions, or can share an example of how these tools have been used, please contact Vanessa Lamers at vlamers@phf.org.

Want more?

Find more resources to support performance improvement in the Public Health Improvement Resource Center
Learn more about Visible Leadership in the Performance Management Toolkit
Review quality improvement courses in the TRAIN Learning Network
Learn about leadership and change management technical assistance
and training