Quality Improvement Tools for Team Management

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Quality Improvement Tools to Advance Public Health Performance

Team management and development are critical skills for a performance improvement professional. Woman Raising Hand.jpg

These tools are designed to be used with teams, or to improve skills in team development and facilitation.

Consensus Decision Making Matrix - Divide an issue into primary and secondary components as a framework for achieving consensus
Electronic Tuckman Tool - Assess the status of group development and identify next steps for maturing team infrastructure
Idea Parking Lot Matrix - Minimize distractions and unrelated disruptions during meetings
Selecting Quality Improvement Team Members - Compare skills and characteristics of potential QI team members in order to select the most successful team
Taking the Pulse of Your Team - Understand a team’s behavioral performance over time using a checklist of tasks and processes and a questionnaire
Team Charter - Create the initial direction a team needs to be successful, reducing confusion and lack of clarity
Roles and Responsibilities for Launching Teams - Understand effective ways to use create, develop, and empower teams
Ingredients for Effective Meetings and Team Communication - Explore ways to make meetings and other team communications more productive
Facilitating and Coaching Teams: Tips and Techniques - Learn how experts have used facilitation and coaching techniques with teams to get them performing at maximum potential

Want more?

PHF experts have activated these tools in the field. If your organization needs support in using this tool, has questions, or can share an example of how these tools have been used, please contact Vanessa Lamers at vlamers@phf.org.

Find more resources to support performance improvement in the Public Health Improvement Resource Center
Develop successful performance management systems using the Performance Management Toolkit
Review quality improvement courses in the TRAIN Learning Network
Learn about customized technical assistance to apply QI tools and techniques